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Job ID: EPC-NC-485065 (910091219)

Assessment Consultant (PM) with BA, IT, contract management, DR, FERPA/HIPPA/ECPA/CFAA/PATRIOT/TEACH ACT and higher education experience.

Location: Greensboro, NC 27411 (NCA&TSU)
Duration: 10 months (30 hrs/week)

Skill Required / Desired Amount of Experience
Management experience in a Higher Education setting, including broad knowledge of a variety of specialties, is required. Required 10 Years
Progressive experience in networking, telecommunications, server & storage management, database administration, application support, and programming. Required 10 Years
Experience in business process analysis, information security, desktop & end user support, application management, contact center management. Required 10 Years
Experience in project management and service management. Required 10 Years
Experience relative to technology governance, strategic planning, budgeting and cost optimization, contract negotiation. Required 10 Years
Experience w/ SLAs, new product deployment, hosting and cloud service management, technology contract management, business continuity. Required 10 Years
Experience w/ campus safety, and emergency and disaster management. Required 10 Years
Experience relative to compliance with various laws, regulations and industry standards including FERPA, HIPPA, ECPA, CFAA, USA PATRIOT ACT, TEACH ACT Highly desired 5 Years
Experience relative to compliance with various laws, regulations and industry standards including the NC Identity Theft Protection Act, and the PCDSS Highly desired 5 Years
Outstanding oral communication skills, including public speaking. Required 10 Years
Outstanding written communication skills, including writing complex documents. Required 10 Years

North Carolina Agricultural & Technical State University seeks an experienced information technology executive to conduct a formal review of technology support needs and positions across the entire campus. This review will include a comprehensive assessment of the support provided for existing technology and campus initiatives, and the duties performed by technology support personnel. Outcomes will include identification of unsupported or under supported technology, duplicate services, unmet technology needs, and any issues affecting the efficient, effective and appropriate use of technology. This assessment will be used to generate an actionable plan to align and balance technology support across campus, and ensure that technology support positions are fully and appropriately utilized.

The successful candidate will have at least ten years of management experience in a higher education setting including broad knowledge of a variety of specialties. This includes areas such as networking, telecommunications, server and storage management, database administration, application support, programming, business process analysis, information security, desktop and end user support, application management, contact center management, project management and service management. It should also include experience in matters such as technology governance, strategic planning, budgeting and cost optimization, contract negotiation, support level agreements, new product deployment, hosting and cloud service management, technology contract management, business continuity, campus safety, and emergency and disaster management. In addition, the candidate should be knowledgeable of compliance with various laws, regulations and industry standards such as the Federal Education Rights and Privacy Act (FERPA), the Health Insurance Portability and Accountability Act (HIPPA), the Electronic Communications Privacy Act (ECPA), the Computer Fraud and Abuse Act (CFAA), the USA PATRIOT Act, the TEACH Act, the North Carolina Identity Theft Protection Act, and the Payment Card Industry Data Security Standards (PCI DSS).

The Executive Consultant will work with staff from the divisions of Information Technology Services and Human Resources, and will report to the Vice Chancellor of Information Technology Services. This is a short term assignment that is expected to last no more than two to three months.