Infrastructure/Healthcare PM with MS Project, SharePoint, Agile/Waterfall, vendor management, technical architecture and behavioral health/developmental disabilities/substance abuse systems experience

Job ID: NC-603200 (98590925)

Infrastructure/Healthcare PM with MS Project, SharePoint, Agile/Waterfall, vendor management, technical architecture and behavioral health/developmental disabilities/substance abuse systems experience

Location: Raleigh NC (NCDHHS)
Duration: 12+ months
Interview: Either Webcam Interview or In Person
Positions: 1 (1/2)

Project management experience, preferably with large, complex automation implementation efforts Required 10 Years
Demonstrated Project Management experience on system deployments with multiple clients. Required 10 Years
Proven track record of delivering projects and work streams with aggressive timelines and deliver within scope ,budget and schdeule Required 10 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability. Required 10 Years
Hands on experience managing project risk, cost, schedule, quality, testing, and communications. Required 7 Years
Strong leadership, organizational, interpersonal and time management skills. Required
Demonstrated oral and written communication and presentation skills. Required
Solid work experience with project management tools (e.g. Microsoft Project) Required 7 Years
Experience with MS Office and SharePoint.. Required 7 Years
Demonstrated experience with both Waterfall and Agile Projects Required 5 Years
Demonstrated experience with vendor management on a large IT project/system implementation Required 8 Years
Demonstrate technical architecture/infrastructure knowledge and experience, including experience with multiple hardware platforms and operating system Required 8 Years
Demonstrate technical knowledge and analysis skills with hands-on experience in development, data base design, and web-based technologies Required 8 Years
Knowledge of healthcare systems with an emphasis on behavioral health, developmental disabilities and substance abuse Required 5 Years
Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups Highly desired
Healthcare related experience Required 7 Years
Experience Implementing Infrastructure Projects Required 5 Years

The NC Department of Health and Human Services (DHHS) is seeking a short-term Sr. Project Manager to lead the implementation of complex IT Project(s)

Responsibilities:
• Manage all tasks for one or more medium to large-sized project(s) of moderate to high complexity and risk
• Ideal candidate for this position should have both project management experience in a healthcare setting and could be responsible for managing the dependencies of the program that extends to multiple divisions
• Candidate should have experience managing both IT Infrastructure and Software projects
• Responsible for working directly with senior level executives, IT personnel, and business program resources to analyze and execute project requirements and manage stakeholder expectations
• Work with DHHS Business, IT and the selected Vendor team to complete implementation of the project
• Responsible for the leadership, direction and oversight of the project team(s) and of all vendor related activities tied to the project and report to Sr. Executive Management
• Work hand in hand with vendor to manage project milestones and critical dates to identify potential jeopardy of project schedule. Identify ways to resolve schedule issues. Keeps management aware of the situation
• Develop all project management artifacts following the practices and guidelines from the PMI’s PMBOK and DHHS PM Methodology, developing the detailed project budget, monitoring expenditures, developing and maintaining all required State CIO project documentation
• Manage the day to day activities for the project and complete all input to the State Project Management (Touchdown) system
• Manage internal and external relationships (agency, Federal, vendor, and other State agencies) and dependencies across initiative components to ensure successful delivery of the project
• Manage the day to day activities on the project including project risks, cost, and schedule, determine and manage project expenses within the allocated budget and complete all input to the State Portfolio Management (Touchdown) system. The PM will ensure the quality of deliverables and effectively manage the team and day-to-day relationships to ensure project scope delivery

Skills:
• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management, negotiation, communication and problem-solving skills
• Solid Leadership, facilitation, presentation, team building and change management skills to influence and guide cross functional teams required
• Healthcare related experience is required
• Experience in Electronic Health Record experience is preferred
• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
• Ability to manage complex projects with multiple work streams with aggressive (and sometimes competing) timelines

NC_Resume_Template-NW-603200.doc
ERTR-603200.doc

VB.net Developer with IIS, SSIS, BI Development Studio (BIDS), web services, WSDL, UDDI and FTP/SFTP/FTPS experience

Job ID: NC-604619 (98790924)

VB.net Developer with IIS, SSIS, BI Development Studio (BIDS), web services, WSDL, UDDI and FTP/SFTP/FTPS experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
IIS Required 7 Years
WPF Browser Application Required 7 Years
SQL Server Required 7 Years
SQL Server Integration Services and related tools Required 7 Years
VB.NET Required 7 Years
Business Intelligence Developments Studio (BIDS) Required 7 Years
Ability to understand technical architecture and be able to work with infrastructure teams Required 7 Years
Performance testing tools Desired 3 Years
Web Services, WSDL, UDDI, XML Required 7 Years
Visual Studio Desired 3 Years
Windows Operating System Required 7 Years
SDLC Processes Required 7 Years
FTP/SFTP/FTPS Required 7 Years

DHHS is seeking a Technical Specialist to support the WIC – Crossroads system and provide technical assistance to the performance/load testing.
Duties and responsibilities include but are not limited to:
• Providing technical leadership
• Providing senior level expertise and guidance for technical needs
• Be able to independently learn, analyze and resolve issues.
• Assistance with Validation of architecture design and security architecture as needed
• Providing technical assistance in setup and issues related to performance testing
• Assist team developers with technical questions and assistance as needed
• Providing technical input as needed to the IT manager
• Reporting statuses to the Crossroads IT Manager
• Adhering to DHHS policies and procedures.

Knowledge, Skills, and Abilities Requirements:
Required:
• Minimum of five (5) years’ experience programming and design of web based distributed systems Experience with VB.NET, WPF Browser Application, Microsoft Enterprise Application Blocks, HMTL, HTTP, XML, SOAP, WSDL, UDDI, Web Services, Visual studio, Windows Operating Systems
• Experience with SQL Server, SQL Server Integration Services and related tools
• Experience with tools related to Performance testing
• Subject matter expertise to identify and translate system requirements into technical architecture and infrastructure requirements
• Subject matter expertise for reviews of technical procedures and documentation including disaster recovery plans, performance testing plans, security plans, detailed design and testing documents
• Experience with the development and support of technical solutions for supporting business processes Strong problem solving and analytical skills and a self-starter
• Ability to convey clearly verbal or written information to individuals or groups
• Ability to Work well with the team

NC_Resume_Template-NW-604619.docx

Java Architect with Oracle, JSP, Struts/Spring, WAS/WebSphere, Junit, Web Services, SOAP, JMS, WSDL, IIS, React, Curam and healthcare experience

Job ID: NC-605461 (99090924)

Java Architect with Oracle, JSP, Struts/Spring, WAS/WebSphere, Junit, Web Services, SOAP, JMS, WSDL, IIS, React, Curam and healthcare experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience working in the technical architecture field in enterprise software suite. Required 7 Years
Experience in Oracle Databases and Utilities. Required 7 Years
Experience in J2EE, JSP, Struts/Spring framework, eclipse, and Java Scripting Required 7 Years
Experience in XML, WebSphere, Junit, Web Services, SOAP, JMS, WSDL and XML. Required 7 Years
Experience in translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 7 Years
Demonstrated ability to develop relationships/ partnerships with customer by responding to needs and exhibiting a sense of urgency. Required 7 Years
Demonstrated ability to identify options independently, develop solutions, and take action when responding to customer needs. Required 7 Years
Demonstrated ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 7 Years
Demonstrated skill in preparing implementation plans to multiple platforms. Required 7 Years
Experience with programming techniques and languages (Object Oriented Design, IIS); Highly desired 5 Years
Experience with React framework Highly desired 5 Years
Experience with the Curam software suite of products. Highly desired
Experience with North Carolina DHHS Business IT Functions Highly desired

The NC Department of Health and Human Services seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Technical Architect.The primary purpose of the NC FAST Technical Architect is to provide provide senior-level business and systems analysis, modeling, system architecture and programming for NC FAST application development and maintenance operations using Java programming technology. This role will perform business and workflow process modeling, and business reengineering using Enterprise Framework Components. Duties also include participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management; participating in project planning and estimating efforts; consultation and planning for specific modifications and enhancements to production applications/information systems; monitoring technical effort activities for adherence to schedules, milestones and deliverables; making recommendations to management on enterprise development practices, and tools; mentoring and training other organizational unit applications development staff in standard development practices, standards and tools; providing status and time reporting; monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures; and application/information system assessment and performance monitoring. This role requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set in order to can serve as a mentor in this area(s) to others. This contractor will provide application development and system administration/configuration support, and mentoring for creating new applications and modifying existing applications. This role may be involved in uplifting older versions and technologies used in the current environment to newer versions and/or state-of-the-art technologies. On call may be required depending on client automation needs.

NC_Resume_Template-NW-605461.docx

Healthcare Application Support Analyst with case management/rules based system navigation, troubleshooting, change management and social/public services agency experience

Job ID: NC-606214 (93990923)

Healthcare Application Support Analyst with case management/rules based system navigation, troubleshooting, change management and social/public services agency experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience effectively troubleshooting end-user issues in browser-based applications. Required 5 Years
Experience researching, analyzing and interpreting automated system problems. Required 5 Years
Experience providing detailed feedback (written and verbal) on technical issues to end-users, management and stakeholders. Required 5 Years
Broad knowledge of social services/pubic service agencies with technical or direct experience within an organization. Highly desired 3 Years
Experience with in-person customer service in which research and timely responses are critical Required 5 Years
Experience navigating complex, rules based systems to identify and resolve user errors, mitigating the need to submit Help Desk tickets. Required 5 Years
Experience providing detailed guidance to end-users, referring them to published resourced designed to improve work flow and productivity. Required 5 Years
Experience with strategic planning, change management, and transition planning Highly desired 3 Years
Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Required
Position requires statewide travel. Valid Driver’s License and reliable transportation required. Required

** Please Note: Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Details regarding expenses included below.**
This role is an NC FAST Readiness Liaison to provide on-site support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This position uses knowledge of NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system. The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedures concerns impacting or related to one or more program areas. Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends.

Expense Information:
Travel expenses are reimbursed using the state’s protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.

NC_Resume_Template-NW-606214.docx

Java Architect with Oracle, JSP, Struts/Spring, WebSphere, web services, SOAP, JMS, WSDL, IIS, React, Curam and healthcare experience

Job ID: NC-605806 (99090923)

Java Architect with Oracle, JSP, Struts/Spring, WebSphere, web services, SOAP, JMS, WSDL, IIS, React, Curam and healthcare experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience working in the technical architecture field in enterprise software suite. Required 7 Years
Experience in Oracle Databases and Utilities. Required 7 Years
Experience in J2EE, JSP, Struts/Spring framework, eclipse, and Java Scripting Required 7 Years
Experience in XML, WebSphere, Junit, Web Services, SOAP, JMS, WSDL and XML. Required 7 Years
Experience in translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 7 Years
Demonstrated ability to develop relationships/ partnerships with customer by responding to needs and exhibiting a sense of urgency. Required 7 Years
Demonstrated ability to identify options independently, develop solutions, and take action when responding to customer needs. Required 7 Years
Demonstrated ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 7 Years
Demonstrated skill in preparing implementation plans to multiple platforms. Required 7 Years
Experience with programming techniques and languages (Object Oriented Design, IIS); Highly desired 5 Years
Experience with React framework Highly desired 5 Years
Experience with the Curam software suite of products. Highly desired
Experience with North Carolina DHHS Business IT Functions Highly desired

The NC Department of Health and Human Services seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Technical Architect.The primary purpose of the NC FAST Technical Architect is to provide provide senior-level business and systems analysis, modeling, system architecture and programming for NC FAST application development and maintenance operations using Java programming technology. This role will perform business and workflow process modeling, and business reengineering using Enterprise Framework Components. Duties also include participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management; participating in project planning and estimating efforts; consultation and planning for specific modifications and enhancements to production applications/information systems; monitoring technical effort activities for adherence to schedules, milestones and deliverables; making recommendations to management on enterprise development practices, and tools; mentoring and training other organizational unit applications development staff in standard development practices, standards and tools; providing status and time reporting; monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures; and application/information system assessment and performance monitoring. This role requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set in order to can serve as a mentor in this area(s) to others. This contractor will provide application development and system administration/configuration support, and mentoring for creating new applications and modifying existing applications. This role may be involved in uplifting older versions and technologies used in the current environment to newer versions and/or state-of-the-art technologies. On call may be required depending on client automation needs.

NC_Resume_Template-NW-605806.docx

Instructional Designer/Trainer with Adobe FrameMaker/Captivate and Moodle LMS experience

Job ID: NC-606846 (95790923)

Instructional Designer/Trainer with Adobe FrameMaker/Captivate and Moodle LMS experience

Location: Raleigh NC (DHHS)
Duration: 5 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar. Required 3 Years
Experience preparing classrooms and instructional materials in advance of instruction. Required 3 Years
Experience evaluating student progress and making recommendations for continued training participation. Required 3 Years
Experience gather, review and analyzing course evaluations, and identifying gaps in training needs. Required 3 Years
Experience providing feedback on learning curriculum and methodology to assure program relevance and user comprehension. Required 3 Years
Experience working with training developers, program subject matter experts, technical support, and others to assure good training materials are used Required 3 Years
Experience with setting up and breaking down classroom computers and equipment, laptop computers, and projectors. Required 3 Years
Experience with Adobe FrameMaker and Adobe Captivate. Required 3 Years
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration. Required 3 Years
Experience with adult learning practices, principles and procedures in classroom and on-line presentations. Highly desired 3 Years
Experience assisting with basic application software and hardware support. Highly desired 1 Years
Excellent oral and written communication skills Highly desired
Strong understanding of internet concepts and web technology Highly desired 1 Months
Working knowledge of the Moodle learning management system. Desired 6 Months
Extensive statewide travel is required up to 80% of the time in performance of the work. Required
Position requires statewide travel. Valid Driver’s License and reliable transportation required. Required

** Please Note: Extensive statewide travel is required up to 80% of the time. Work hours may occasionally include evenings and weekends. Details regarding expenses included below.**
The NC Department of Health and Human Services seeks a contract resource to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). Trainer will provide system training on the NC FAST case management system to staff within the Department of Health and Human Services and to county department of social services staff. The NC FAST trainer will be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer nine federal and state economic benefit and social services programs that are managed through the NC FAST system.

NC_Resume_Template-NW-606846.docx

POS/Production Support Engineer with Card Payment software, ServiceNow (must), MS Access/Visio and BA experience

Job ID: NC-606123 (96990923)

POS/Production Support Engineer with Card Payment software, ServiceNow (must), MS Access/Visio and BA experience

Location: Raleigh NC (DOT)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
BS/BA degree in Computer Science or equivalent education and work experience in a distributed web services and/or enterprise software environment. Required 7 Years
Experience providing production support or similar role. Required 7 Years
Strong working knowledge of office applications, i.e. MS Excel, MS Word, Visio, MS Access and PowerPoint. Required 7 Years
Written and verbal communications are clear, concise and achieve intended objectives. Required 7 Years
Problem Diagnosis skills, i.e., root cause analysis, discovery, replication, troubleshooting, resolution, verification, communication and escalation. Required 7 Years
Experience with Service Now Required 3 Years
Experience in retail Point Of Sale and Card Payment software solutions Required 2 Years
Experience in business systems analyst support or similar role. Required 7 Years
Experience in documenting business processes & creating process flows Required 7 Years

The candidate will join the iNovah Payment Card Support team as a Lead Analyst and must demonstrate that they have the following knowledge skills and abilities.
• Strong working knowledge and skills in all areas of Business Analysis in the SDLC life cycle of a project.
• Ability to lead project teams and institutional leadership teams for problem analysis, solution identification, implementation, and delivery.
• Ability to act as a communication conduit between key business users and the IT development team to translate business needs into project requirements documentation.
• Experience in business requirement elicitation and gathering techniques like Brainstorming sessions, project meetings and coordinating various technical and managerial teams at all levels including clients, business users and Subject Matter Experts (SME’s).
• Ability analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
• Ability to develop Requirement Traceability Matrix’s as apart of Reengineering process in the Business Process Design.
• Knowledge of end-to-end business processes and existing business applications to evaluate how new project requirements impact those processes and ensure integrity throughout the entire process
• Ability to develop current As-Is and desired To-Be Use cases and workflow diagrams to visually represent challenges, risks, and opportunities for process improvements.
• Skills in developing project plans and associated project documents to effectively manage projects.
• Demonstrate attention to detail in all phases of the business analysis and project management lifecycles
• Ability to investigate and document Issues and tickets in ServiceNow from the deployment/project team and determine appropriate actions to be taken.
• Identify common issues and develop appropriate documentation, training, and/or tip sheets for (or in conjunction with) functional users
• Determine appropriate need and method for keeping team members, customers/stakeholders, and management informed.
• Develop test plan, test cases and training documentation using defined standards.
• Experience in performing functional, systems, regression, and integration testing.
• Experience conducting User Acceptance Testing activities and documenting issues
• Document and provide support for end user training including developing training materials.
• Must be a "self-starter" who identifies, resolves and reports on issues in a timely and effective manner. (optional)
• Able to work easily as part of a team as well as able to work independently; develop and coach others and be creative, with the ability to come up with new ideas. (optional)

NC_Resume_Template-AE-606123.docx

Desktop/Service Support Analyst with computers/peripherals/software troubleshooting, Windows 10, MS Office and training experience

Job ID: NC-602024 (93290919)

Desktop/Service Support Analyst with computers/peripherals/software troubleshooting, Windows 10, MS Office and training experience

Location: Fayetteville NC (FTCC – Fayetteville Tech CC)
Duration: 5 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Posses superb problem-solving skills and have experience troubleshooting computers, peripherals, and software applications. Required 2 Years
Ability to effectively work with a wide variety of people. Required 2 Years
Plan, organize, and prioritize work with a minimal amount of supervision. Required 2 Years
Establish and maintain effective working relationships with those contacted in the course of work. Required 2 Years
Communicate clearly and concisely, both orally and in writing. Required 2 Years
Read, understand, and interpret hardware and software manuals and apply such information as appropriate. Required 2 Years
Work independently or as part of a team if needed o resolve problems. Required 2 Years
Recognize, research, and diagnose hardware and software problems and repair when possible. Required 2 Years
Provide training in the use of computer, software, and peripheral equipment. Required 2 Years
Safe operate and care for tools, equipment, and materials used in the diagnosis and installation of computers and peripherals. Required 2 Years
Demonstrated expertise in Windows 10 Required 2 Years
Proficient in working with end-users remotely Required 2 Years
Extensive experience in Microsoft Office Applications (Word, Excel, PowerPoint, and Access) Required 2 Years
Provide assistance and instruction to faculty and staff on technical matters appropriate to assigned area. Required 2 Years

Two Service Support Analysts required to provide technical and support services in Fayetteville, NC in the installation, configuration, operation, maintenance and troubleshooting of computer hardware, software and peripheral equipment. To support students, faculty and staff by performing diagnosis and resolutions of technical issues as related to the use and performance of all campus personal computers through hands-on and help desk functions. To assist in the maintenance and reporting related to hardware and software inventory database. This position’s responsibilities require independent analysis, communication and problem solving. Duties are performed with little supervision and require initiative and judgment.

Receives direction from the Management Information Services (MIS) Support Manager or Computer Support Supervisor.

May exercise technical and functional supervision over Computer Support Technicians I.

Essential Duties- Duties may include, but are not limited to, the following:
– Assist end-users in the proper use of computer hardware, software and peripheral equipment within the established standards and guidelines.
– Assist and prepare room layout and replacement/setup of computer classrooms and open IT labs.
– Install computer hardware and software; link peripheral equipment and test configuration.
– Analyze research and provide solutions to faculty and staff requests for information technology needs.
– Troubleshoot hardware and software problems as they relate to data communications, computers, printers and peripherals utilizing diagnostic software and logical troubleshooting procedures.
– Work with MIS staff as appropriate to determine and resolve problems and requests received from end-users.
– Perform major computer repairs as they relate to operating system platforms, hardware installation and upgrades.
– Perform routine inspections and preventative maintenance of computer hardware.
– Download software patches and other appropriate hardware from the Internet, test and install as necessary.
– Provide help desk support as well as perform day-to-day administration, maintenance, and support of computers and peripherals.
– Coordinate vendor support between the College and manufacturer representatives for hardware and software information for computer systems; maintain information about equipment and installation; identify software users and recommend packages or other approaches as assigned.
– Accept responsibility for any tools issued by the College to perform daily job functions, as required (e.g. iPads, laptops, etc.).
– Maintain inventory of computer hardware, software, and supplies.
– Compile and prepare job-related reports and documentation, as required.
– Write basic computer code and report generation programs, as required.
– Test and evaluate new computer hardware and software for campus use.
– Attend workshops, conferences and meetings related to assigned area(s) of responsibilities.
– Provide training to end-users in the proper operation of computer equipment and applications.
– Frequently required to stand, bend, stoop, kneel, crawl, and walk.
– Occasionally required to climb stairs.
– Must occasionally lift and/or move up to 30 pounds.
– Required to use hands to finger, handle, or feel object, tools, or controls, and reach with hands and arms…
– Hear Audible equipment indicators and verbal communications in the environment.
– Must see with sufficient close vision, distance vision, color vision, peripheral vision, and depth perception; and focus adjustment to differentiate light/color intensity and evaluation perceivable changes in the environment.
– Perform related duties as assigned.

Knowledge of:
– Principles of data communications.
– Installation, configuration, operation, maintenance, troubleshooting and diagnosis of computer hardware, software and peripheral equipment.
– Extensive knowledge of multiple versions of Windows products based on campus standards.
– Extensive knowledge of computer workstation/desktop hardware, software, and peripherals based on campus standards.
– Troubleshooting, problem-solving techniques and repair techniques.
– Basic Internet access, search and downloading techniques.
– Current and emerging social, mobile technologies hardware, software and operating systems.
– Accepted safety practices when dealing with electronic devices and equipment.
– Basic record keeping procedures.

Ability to:
– Assist in performing maintenance and repairs on assigned computers.
– Ability to effectively work with a wide variety of people.
– Provide assistance and instruction to students, faculty and staff on technical matters appropriate to assigned area.
– Interpret and apply College policies, procedures, rules and regulations.
– Read, understand and interpret hardware and software manuals, apply such information as appropriate.
– Work independently or as part of a team if needed to resolve problems; be available “on-call” to resolve problems after normal business hours and on weekends, as needed.
– Recognize research and diagnose hardware and software problems, repair when possible.
– Access the Internet to download software patches and other appropriate software.
– Provide training in the use of computer, software and peripheral equipment.
– Maintain job-related records and prepare reports.
– Safely operate and care for tools, equipment and materials used in the diagnoses and installation of computers and peripherals.
– Plan, organize and prioritize work with a minimal amount of supervision.
– Establish and maintain effective working relationships with those contacted in the course of work.
– Communicate clearly and concisely, both orally and in writing.

Experience:
– One year of experience troubleshooting computers, peripherals, and software applications required. Demonstrated technical expertise in support of operating systems required. Ability to work under pressure on multiple tasks, completing them accurately and in a timely manner.

Training:
An Associate degree from an accredited College in computer technology, computer science, information technology or network communications technology; or equivalent.

NC_Resume_Template-AE-602024.docx

Java Architect with Oracle Databases, J2EE, JSP, Struts/Spring framework, eclipse, and Java Scripting, XML, WebSphere, Junit, Web Services, SOAP, JMS, WSDL, IIS, React and enterprise software suite experience

Job ID: NC-603700 (99090918)

Java Architect with Oracle Databases, J2EE, JSP, Struts/Spring framework, eclipse, and Java Scripting, XML, WebSphere, Junit, Web Services, SOAP, JMS, WSDL, IIS, React and enterprise software suite experience

Location: Durham, NC(NCDHHS)
Duration: 12+ months
Interview: Either Webcam Interview or In Person
Positions: 1(1/2)

Experience working in the technical architecture field in enterprise software suite. Required 7 Years
Experience in Oracle Databases and Utilities. Required 7 Years
Experience in J2EE, JSP, Struts/Spring framework, eclipse, and Java Scripting Required 7 Years
Experience in XML, WebSphere, Junit, Web Services, SOAP, JMS, WSDL and XML. Required 7 Years
Experience in translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 7 Years
Demonstrated ability to develop relationships/ partnerships with customer by responding to needs and exhibiting a sense of urgency. Required 7 Years
Demonstrated ability to identify options independently, develop solutions, and take action when responding to customer needs. Required 7 Years
Demonstrated ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 7 Years
Demonstrated skill in preparing implementation plans to multiple platforms. Required 7 Years
Experience with programming techniques and languages (Object Oriented Design, IIS); Highly desired 5 Years
Experience with React framework Highly desired 5 Years
Experience with the C?ram software suite of products. Highly desired
Experience with North Carolina DHHS Business IT Functions Highly desired

The NC Department of Health and Human Services seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Technical Architect.The primary purpose of the NC FAST Technical Architect is to provide provide senior-level business and systems analysis, modeling, system architecture and programming for NC FAST application development and maintenance operations using Java programming technology. This role will perform business and workflow process modeling, and business reengineering using Enterprise Framework Components. Duties also include participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management; participating in project planning and estimating efforts; consultation and planning for specific modifications and enhancements to production applications/information systems; monitoring technical effort activities for adherence to schedules, milestones and deliverables; making recommendations to management on enterprise development practices, and tools; mentoring and training other organizational unit applications development staff in standard development practices, standards and tools; providing status and time reporting; monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures; and application/information system assessment and performance monitoring. This role requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set in order to can serve as a mentor in this area(s) to others. This contractor will provide application development and system administration/configuration support, and mentoring for creating new applications and modifying existing applications. This role may be involved in uplifting older versions and technologies used in the current environment to newer versions and/or state-of-the-art technologies. On call may be required depending on client automation needs.

ERTR -603700 ep.doc
NC_Resume_Template-NW 603700.doc

Automation Tester with Test Director/Quality Center, QTP, Curam, SQL, UNIX and Selenium experience

Job ID:NC-598734(94990917)

Automation Tester with Test Director/Quality Center, QTP, Curam, SQL, UNIX and Selenium experience

Location:Raleigh, NC (DHHS)
Duration: 12 months
Interview:WebCam/In-person.
Positions:1(1/3)

Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Required 5 Years
Experience testing web, GUI, client/server, and database applications. Required 5 Years
Experience with requirements analysis and automated test cases/script development. Required 5 Years
Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases. Required 5 Years
Experience leading a test team on a large scale project. Required 5 Years
Good oral and written communications skills in order to interact on a daily basis with system developers, business analysts, and others. Required
Ability to prioritize tasks within the project and work with minimal supervision or guidance. Required
Strong analytical and problem solving skills. Required
Stable work history Required
Experience with testing Curam products. Highly desired 1 Years
Experience leading testing efforts for a health and human services project. Highly desired 1 Years
Experience with executing SQL to validate or test. Desired 2 Years
Experience navigating on a UNIX platform. Desired 2 Years

.The NC Department of Health and Human Services seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Test Lead. Duties include oversight of staff responsible for analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects.

This position is responsible for analysis of the status of test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing for a team of test scripts writers, reports and tracks testing problems from identification through prioritizing and implementing solutions and closing problem reports. This position is responsible for ensuring adherence to standard practices and procedures.

NW-598734 (1).docx
E-RTR-epchelp – 598734.doc