Author: epchelp

Job ID: NC-593330 (96190522)

Oracle Developer with PL/SQL, ERD, shell script, Data migration, HIPPA and PII data experience

Location: Dobbs Building, 430 N Salisbury St, Raleigh, NC 27603 (NCDIT)
Duration: 12 months
Interview: In Person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Total experience in Information Technology field Required 7 Years
Experience with Oracle database version 12.1.0 or higher Required 3 Years
Experience in writing complex queries, stored procedures in PL/SQL, query optimization, and scripts Required 3 Years
Experience extracting data from Oracle databases Required 3 Years
Experience in data validation, verification, and cleansing using PL/SQL Scripts Required 5 Years
Experience understanding existing entity relationship diagrams (ERD) & creating new ones Required 3 Years
Experience in high data volume data conversion environments Required 3 Years
Background with RDBMS and coding Required 5 Years
Experience creating shell script in a UNIX/LINUX environment Required 3 Years
Experience with Data migration using scripts Required 3 Years
Bachelor’s degree in Computer Science or related field preferred Desired 4 Years
Experience developing logical and physical data models Desired 5 Years
Experience extracting data from Oracle databases Desired 5 Years
Experience working within a development environment and with common tools such as code repositories and group collaboration applications Desired 5 Years
Experience handling HIPPA and PII data Desired 1 Years

The North Carolina Industrial Commission (NCIC) is implementing an integrated Legal Case Management System (LCMS) solution to consolidate and replace multiple existing legacy mainframe and client-server applications.

The Data Migration Specialist will work closely with business and technical team that supports legacy mainframe and client-server application and the LCMS vendor technical resources. The Data Migration Specialist will be responsible and accountable for data extraction, data consolidation, data cleansing, data transformation, creating harmonized database for loading into LCMS, extracting cleansed data from harmonized database in the format requested by LCMS vendor. The Specialist will also assist in data migration and testing of data migration, unit test, load test, mock trial conversion and production conversion. The consultant should have at least the following skills.

The consultant will play a key role in data cleansing and migration from legacy system using ETL design, data modeling, and ETL development.

Research and analyze current systems, subsystems and interfaces to understand the current process flows

Able to understand existing data objects and their relationships, recognize data duplication and redundancies in disparate applications and design new data model that consolidates all data from disparate applications into single source of truth

Gain team and stakeholder approval for all designs, and effort estimates

Document to-be-design using ERD tools.

Develop unit tests and validation tests.

Codes, tests, debugs, implements, and document programs.

Creates technical documentation for scripts and programs.

NC_Resume_Template-593330.doc

EPC-NC-RTR-593330.doc

Job ID: NC-592683 (93990521)

Helpdesk Analyst with Application/Production Support, SQL, phone support, Remedy, JIRA, HP Quality Center and social services/healthcare experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam

Skill Required / Desired Amount of Experience
Experience and knowledge of browser-based applications. Required 5 Years
Experience researching, analyzing and interpreting automated system problems. Required 5 Years
Experience working in a Application/Production Support based (not hardware) help desk environment. Required 5 Years
Working knowledge of social services and Medicaid programs and systems. Desired 5 Years
Broad knowledge of the NC FAST application and functionality. Desired 5 Years
Experience writing and running SQL queries. Highly desired 5 Years
Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. Required
Remedy on demand Nice to have 1 Years
JIRA Nice to have 1 Years
HP Quality Center Nice to have 1 Years

NC FAST requires a Tier 3 Application/Production Support resource to assist with production support analysis and resolution of escalated Help Desk tickets. This is an Application/Production Support position and is NOT a hardware based help desk role.NC FAST requires a Tier 3 Application/Production Support resource to assist with production support analysis and resolution of escalated Help Desk tickets. This is an Application/Production Support position and is NOT a hardware based help desk role.

This is a Tier 3 Application/Production Support position and is NOT a hardware based help desk role. This position requires a candidate that has strong customer service skills and excellent written and oral communication.

The NC Department of Health and Human Services seeks a contract resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST). This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers/agents who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role.

This position will act as a member of the operations and maintenance support team responsible for monitoring incoming issues unable to be resolved by front line Help Desk staff by diagnosing the root cause and resolving isolated issues or, if required, escalating customer issues to development staff. These positions works closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be referred to specialized business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments.

Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented.

NC_Resume_Template-NW-592683.doc

E-RTR-epchelp-592683.doc

Job ID: NC-590986 (99390521)

Windows Admin with Desktop Support, MacOS (must), Tanium, SCCM, McAfee, Ivanti, incident management, DNS/DHCP/AD, SQL, AGPM, scripting and PM experience

Location: Raleigh NC (NCDIT)
Duration: 12 months
Interview: In-person or webcam

Skill Required / Desired Amount of Experience
Planning, installation, configuring, deploying, supporting and decommissioning MacOS and Windows based systems and software. Required 3 Years
Supporting Enterprise security applications such as Tanium, SCCM, McAfee, Ivanti, etc. Required 3 Years
Conducts Quality Assurance in the delivery of systems and provides incident and problem resolution Required 3 Years
In depth security knowledge of the MacOS, Windows operating systems and services Required 3 Years
Supporting Windows infrastructure and server roles as DNS, DHCP, AD, File and Print, SQL, AGPM, Scripting etc. Required 3 Years
In depth knowledge of Enterprise security applications such as Tanium, SCCM, McAfee, Ivanti, etc Required 3 Years
Experience in all aspects of operational support in a dynamic client/ server IT environment Required 3 Years
Experience with multi-platform environments and their operational/security considerations Required 3 Years
Demonstrated competency in project management in a cross-functional environment & experience in managing resources to meet goals on multiple projects Required 3 Years

Primary Purpose of the Position
This position serves as a Systems administrator and reports directly to the Chief Risk Officer (CRO). This position will work within the Platform Infrastructure Operations unit and provide security services for DIT Optimized agencies. The Systems Administrator supports and manages MS Windows systems and software for Consumer Platforms Infrastructure Operations unit. This includes implementing operational and technical security controls; and adhering to organizational security policies and procedures the planning, installation, configuring, scripting, deploying, patching, interfacing and tuning Windows based systems and software.

Education and Experience Recommended
• Bachelor’s degree from an appropriately accredited institution and three years of experience in the Information Technology Field related to the position’s role, or a
• Bachelor’s degree in Computer Science, Computer Engineering, Math or Engineering from an appropriately accredited institution and one year of experience in the Information Technology field related to the position’s role; or an equivalent combination of education and experience.
In depth security knowledge of the MacOS, Windows operating systems and services. This includes the planning, installation, configuring, scripting, deploying, patching, interfacing and tuning MacOS, Windows based systems and software. This includes supporting Windows infrastructure and server roles as DNS, DHCP, AD, File and Print, SQL, AGPM, Scripting etc. and Enterprise security applications such as Tanium, SCCM, McAfee, Ivanti, etc. Experience in all aspects of operational support in a dynamic client/ server IT environment. Experience with multi-platform environments and their operational/security considerations. Experience in implementation of new technology. Demonstrated competency in project management in a cross-functional environment and experience in managing resources to meet goals on multiple projects.

Knowledge, Skills and Abilities Recommended in this Position
Systems Administrator supports and manages the secure operations of MS Windows and MacOS for Consumer Platforms Infrastructure Operations unit. This includes the planning, installation, configuring, deploying, supporting and decommissioning MacOS and Windows based systems and software. This includes supporting Enterprise security applications such as Tanium, SCCM, McAfee, Ivanti, etc. Will work with application owners with system integration and testing. Conducts Quality Assurance in the delivery of systems and provides incident and problem resolution. The System Administrator provides Windows support services in an Enterprise scale environment running applications that are mission critical in the delivery of secure services to the citizens of North Carolina.

Description of Work
Operational: 45%
• This position will serve as a security SME and conducts system administration functions across all systems
• Administer and support Windows and MacOS based systems and Software installed at DIT and client locations.
• Evaluate security patches and vulnerabilities for impact
• Significant knowledge of highly technical and specialized phases of Endpoint security tools, applications/software, MS Windows systems, MacOS, MS Windows OS, Scripting, Networking, Server configuration and administration for management applications and distribution points in the Enterprise environment.
• Monitoring MacOS and window-based systems for the resolution and performance tuning of Server, network, software, and enterprise tools\applications with problems between technical, support and customer personnel.
• Create and maintain technical documentation and procedures for System Administration support in accordance with established or emerging enterprise architectures and statewide strategies.
• Up to date knowledge of support technologies as well as working knowledge of common web development technologies.
• Escalation point for the resolution of hardware, software, and applications problems between technical, support and customer personnel for an Enterprise environment.
• Serves as desktop security resource for DIT and State agency IT teams.

Tactical Support: 3%
• Manage and ensure availability and secure performance of Windows and MacOS.
• Maintain baseline system security according to statewide information security policies
• Evaluate MacOS and Windows software and hardware to determine the best solutions to meet specialized application hosting requirements.
• Coordinates and testing the software changes from the upgrades to minimize the impact on the users’ applications and time.
• Knowledge of advanced enterprise endpoint security systems (Tanium, SCCM, McAfee,Ivanti, AGPM) and troubleshooting procedures to independently resolve problems.
• Provide technical level support to DIT and other Enterprise Agency IT teams when requested.
• Communicates and consults with end users, support staff, vendors and Executive management both internal and external to IT within DIT and Enterprise agencies.
• Identifies emerging security trends and vulnerabilities and make suggestions for technical modifications to solve current and prevent future problems at an Enterprise level.
• Evaluates options and consequences for supported systems at an Enterprise level and makes decisions accordingly.

Project Management: 10%
• Document and maintain Technical processes and procedures required for the Tools, Applications and Technical support provided to our lower level tiers and Enterprise customers.
• Coordinates the work of other team members to ensure key deliverables are completed within prescribed deadlines.
• Identifies and communicates project goals and objectives to the CRO.

Customer Service: 10%
• Communicates effectively with person of all technical abilities and positions.
• Interacts with broad range of representatives both internal to DIT and external (vendors, support staff, etc.) to solve problems.
• Handles difficult client situations with diplomacy and professional attitude.
• Conducts follow-up to ensure client satisfaction.
• Serves as a technical resource for highly complex enterprise MacOS, MS problems, for DIT Optimized customers and non-Optimized agencies.
• Analyzes and assesses client needs to help deliver appropriate reports, troubleshoot problems and responds to customer needs.

NC_Resume_Template-AE-590986.doc

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Job ID: NC-593800 (97790520)

Active Directory/Windows Admin with troubleshooting experience

Location: Century Center, Raleigh NC (NCDOT)
Duration: 12 months
Interview: Either Webcam Interview or In Person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
• Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years
• Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. Required 3 Years
• Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity. Required 3 Years
• Advanced knowledge of appropriate security measures of the organization. Required 3 Years
• Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. Required 3 Years
• Ability to analyze and assess client needs to develop effective and appropriate solutions. Required 3 Years
• Knowledge and skills from a range of technologies to address work assignments. Required 3 Years
• Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years
• Ability to document solutions that solve client problems and clearly presents these solutions. Required 3 Years
• Analysis of technical and user documentation for technical assistance and support. Required 3 Years
• Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years
• Demonstrates a customer orientation and effectively communicates verbally and in writing. Required 3 Years
Provides excellent customer service to individual clients and to other team members. Required 3 Years
• Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. Required 3 Years
• Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years

The NC DIT-Transportation is seeking a Technical Specialist resource for a 12-month engagement to work with the Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in account management. Demonstrates expertise in conveying technical and functional concepts for data protection. Accounts and Access Management uses technical expertise in the Operations and Security of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem user requests to appropriately prioritize and evaluate business impact. Candidate performs advanced level professional work in account administration and analyzes information to create and/or modify accounts for new employees and/or existing employees. Functions as a niche technical subject matter expert (SME) in Active Directory with a high technological skill level. Ability to troubleshoot data and application access issues and adjust Active Directory properties as needed. Ability to independently resolve problems through advanced system analysis and troubleshooting procedures. Receives, logs and fully documents requests from the business using ServiceNow. Ability to capture incidents and resolve incidents within ServiceNow and issues identified by the business with the ability to document resolutions providing weekly status reports to Management. Considerable knowledge as demonstrated by an understanding of critical information technology operations and security. Provides the knowledge and skills of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which employees are directly involved. They are responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT policies and standards. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others. This work requires very strong communication skills, an ability to effectively interact with a broad range of end-users and others, as well as an ability to use a variety of resources for providing support. Employees at this level typically provide advanced support for a broad range of technologies, or in-depth support for a more narrowly defined area of technology. Proven experience with a technical specialty across large and complex implementations and systems.

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

Job ID: NC-592681 (94790520)

Technical writer with BA, Visio, Adobe Acrobat Pro, SharePoint, HTML, MS Project, JIRA, AP Style Guide and templates experience

Location: Research Triangle Park, Durham, NC (NCDHHS)
Duration: 12 months
Interview: In-person only
Positions: 1 (1/3)

Skill Required / Desired Amount of Experience
Progressive experience in technical communications, specifically creating software and system documentation for developers. Required 5 Years
Experience with MS Office (Word, Excel, PowerPoint, Access), Visio, Adobe Acrobat Pro, SharePoint. Required 5 Years
Experience performing document research, interviewing, design, development, formatting/layout, and editing. Required 5 Years
Experience using AP Style Guide and templates. Required 5 Years
Experience in business analysis, system analysis/design and project time management related to support of a large IT project. Highly desired 5 Years
High level of experience with HTML, MS Project and JIRA. Highly desired 5 Years

The primary purpose of this position is to provide technical writing and documentation support for the NC FAST Program. Documentation support includes, but is not limited to: process and procedure development, functional and detailed design development, federal and state project document deliverables, software design development life cycle documentation, maintenance of project plans, status reports, user manual or help sheets, meeting agendas and minutes and various other technical and functional documents. The position will support technical business analysis, system architecture and infrastructure design, configuration management, project planning/tracking, definition and validation of business, functional, and technical requirements, and system implementation.

Tasks to accomplish these objectives include organizing and maintaining inventory of various project documents, administration and tracking project deliverables, communicating with internal and external clients, timely communication to project team management on any potential issues, and communicating and consulting within Division, project stakeholders and within the Department of Health and Human Services Information Technology (NC DHHS IT) technical community. This position must communicate processes and procedures to representatives with varied skill sets (business staff, technicians, managers, etc.) and demonstrate outstanding written communication skills. This position must ensure standards and procedures are applied to all project deliverables, proper methodology is used, and a high quality product is provided to client agencies. This position will also assist the Project Manager and project staff in scheduling, preparing for and participating in QA reviews.

NC-RTR-592681.doc

NC_Resume_Template-592681.doc

Job ID: NC-594361 (99090520)

Technical Writer with Security/Privacy, NIST, HIPAA, IRS, SSA and federal/state policies

Location: Dix Campus, Raleigh, North Carolina (NCDHHS)
Duration: 8 months
Interview: In-person or webcam

Skill Required / Desired Amount of Experience
Excellent writing abilities under tight deadlines Required 7 Years
Demonstrated working knowledge of NIST publications as it relates to policy development Required 5 Years
Demonstrated working knowledge of HIPAA Required 5 Years
Demonstrated working knowledge IRS Required 5 Years
Demonstrated working knowledge SSA Required 7 Years
General understanding of computer systems as it relates policies and procedures Required 7 Years
Demonstrate ability to work with subject matter experts to produce clear and concise documents appropriate for the intended audience Required 7 Years
Ability to work with others to create plans for accomplishing objectives and strategy that comply with professional standards Required 7 Years
Ability to multitask and work on various tasks assigned by Privacy and Security Office Required 7 Years

NC DHHS – Privacy and Security Office (PSO) requires the services of a Privacy and Security IT expert to write and update extensive in depth policy based on Federal (HIPAA, CMS, IRS,SSA) and NC State requirements.

The primary purpose of the Privacy and Security expert is to review the federal and state rules and regulations and to develop and update privacy and security policies, standards and process documentation based on various federal requiremetns like HIPAA, IRS, SSA and CMS, and assist with departmental communications originating from the privacy and security office. Job responsibilities include the following:
• Review pertaining health care federal requirements on a periodic basis
• Develop, update and review the Departments privacy and security policies and procedures to ensure they are in line with State and Federal regulations
• Provide training to DHHS divisions and offices on privacy and security policies as needed
• Develop and Update Memorandum of Agreements
• Review and update Business Associate Agreements and any other supporting agreements for the department

NC_Resume_Template-594361.doc

NC-RTR-594361.doc

Job ID: NC-592404 (94090520)

Automation Tester with HP Test Director/Quality Center, GUI, QTP, Curam, SQL, UNIX, Selenium and Healthcare/ Human Services experience

Location: Research Triangle Park, Durham, NC 27709 (FAST)
Duration: 12 months
Interview: In-person or webcam

Skill Required / Desired Amount of Experience
Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Required 5 Years
Experience testing web, GUI, client/server, and database applications. Required 5 Years
Experience with requirements analysis and automated test cases/script development. Required 5 Years
Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases. Required 5 Years
Strong analytical and problem solving skills. Required
Good oral and written communications skills in order to interact on a daily basis with system developers, business analysts, and others. Required
Ability to prioritize tasks within the project and work with minimal supervision or guidance. Required
Ability to work in a rapidly changing environment. Required
Stable work history Required
Experience with testing Curam products. Highly desired 1 Years
Experience testing for a health and human services project. Highly desired 1 Years
Experience with executing SQL to validate or test. Desired 6 Months
Experience navigating on a UNIX platform. Desired 6 Months
Experience developing and executing Selinium automation test scripts. Desired 6 Months

The NC Department of Health and Human Services seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Test Scripts Writer. Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.

NC-RTR-592404.doc

NC_Resume_Template-592404.doc

Job ID: NC-592018 (94190517)

Desktop Support Technician with Windows, hardware/applications/OS/Peripherals, networking, helpdesk/incident management and troubleshooting experience

Location: Raleigh NC (NCDEQ)
Duration: 6 months
Interview: In-person

Skill Required / Desired Amount of Experience
Knowledge of Hardware (laptops, desktops, mobile devices) Required 2 Years
Knowledge of Applications (MS Office, Adobe, Google Chrome) Required 2 Years
Knowledge of Operating systems (Windows 7 thru 10) Required 2 Years
Knowledge of Networking (PC’s, printers and cabling) Required 2 Years
Experience providing desktop support in a helpdesk environment, using a tracking system to create and resolve helpdesk tickets Required 2 Years
Effective verbal and written communication skills to consult with clients and other IT professionals to resolve technical problems and ensure client s Required 2 Years

-Provide technical support for routine and non-routine issues while using the issue tracking system to communicate progress and resolution;
-configure and install new computers;
-Ensure all desktops are up-to-date with all encryption, antivirus, and firmware upgrades as necessary;
-Ensure all resolutions maintain a secure systems and network environment.

This position may, at times, participate in system integration (computer network, business management, etc.) and networking activities (server requirements analysis, troubleshooting, etc.)
-Able to lift equipment up to 35lbs.

NC_Resume_Template-AE-592018.doc

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Job Id: MP-RF02039 (99090518)

Full Stack Developer with React JS, Spring Boot, GRPC, Swagger, Flask, Docker, Kubernetes, Spark, Kafka, Casandra, Python and ML Experience

Location: Wilmington, DE
Contract: 6+ Months
No. Of positions: 2

Open 2 : Developers Machine Learning Platform Engineers {Full Stack – Heavy Java + React JS}

Priority 1: REACT JS; Java; REST API interfaces (Spring Boot, GRPC, Swagger, Flask);
Priority 2: Understanding of Docker and Kubernetes; Knowledge of CI/CD; Python; Spark; Kafka; Casandra; Knowledge of ML
Need senior folks

Job Id: MP-RF02037 (99090518)

Full Stack Developer with Cloud, Spring Boot, GRPC, Swagger, Flask, Docker, Kubernetes, Spark, Kafka, Casandra, Python and ML Experience

Location: Wilmington, DE
Contract: 6+ Months
No. Of positions: 2

Open 2 : Developers Machine Learning Platform Engineers {Full Stack – Heavy Java + Cloud}

Priority 1: Java; REST API interfaces (Spring Boot, GRPC, Swagger, Flask); Experience of Docker and Kubernetes; Spark; Kafka; Casandra;
Priority 2: Knowledge of CI/CD; Python; Knowledge of ML
Need senior folks