ERP(Enterprise Resource Planning) Solutions
As Enterprise Resource Planning (ERP) systems have grown and transformed from consolidating the core business applications layer to addressing all of the key functions of an organization, their complexity has risen exponentially. ERP Implementation is intended to manage all the information and functions of a business from shared data stores.
In most cases, ERP Implementation is ideal for large businesses that may find itself with many software applications that cannot communicate or interface effectively with one another.
Organizations which are distributed globally often find that they have multiple instances of an ERP package running around the globe, and attempt to standardize on one package for critical business processes. By combining on-site and offshore development execution, we help you organize various data sources and ensure custom ERP implementations with more speed and less risk, at lower cost.
The implementation of an ERP system takes a significantly longer time and level of resource. Wet utilize a proper System Selection Methodology to reap the benefit not only during the implementation phase but also and most significantly during the life of the ERP System. For ERP Implementation, we rely of the following vendor-packages.
- Oracle Applications
- Microsoft Dynamics
CRM (Customer Relationship Management)
More than ever, in today’s challenging business process scenarios, the leading organizations are keeping their eye on their most valuable assets – their customers. Organizations seek to retain their existing customers and maximize the effectiveness of every customer interaction – whether it’s sales, service, or marketing.
Our CRM Consulting Solutions deliver the robust functionality you require to meet your customer relationship management (CRM) needs and the flexibility you demand to accommodate the unique ways you do business. ePCHelp offers CRM solutions for managing marketing and consumer campaigns, sales and distribution activities, customer service and care. The result is a powerful business tool smoothly integrated into the corporate infrastructure for effective customer relationship management and improved customer service.
Though the technical process of any CRM project is very vital for its success, we build a business-oriented solution based on customer’s specific business requirements. We consider different options for CRM implementation and provide consulting on CRM software architecture and its implementation. Following are the technological choices for our CRM services.
- CRM platform customization (MS Dynamics CRM, Sugar CRM).
- Integration and migration with SaaS (e.g. SalesForce.com).
One of the primary functions of CRM software is to collect information about customers and utilize them considering the desire for customer privacy and data security. ePCHelp assess your business requirements and suggest the best CRM solution for your business. We offer CRM services utilizing the following tools:
- Siebel (Oracle)
- Microsoft Dynamics CRM