Mainframe Operator with ZEKE, CA Autopoint, OPS/MVS Automation, JCL, networking, Windows/Linux/AIX/Solaris and ITIL experience

Job ID: NC-613963 (93591119)

Mainframe Operator with ZEKE, CA Autopoint, OPS/MVS Automation, JCL, networking, Windows/Linux/AIX/Solaris and ITIL experience

Location: Raleigh NC (NCDIT)
Duration: 6 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Mainframe operations including the use of administration tools such as ZEKE, CA Autopoint, CA OPS/MVS Automation, and JCL to manage job control. Required 3 Years
Networking to include monitoring and management of routers, firewalls, and switches. This includes troubleshooting and working with service providers Required 3 Years
Windows server OS (2008, 2012) Linux, AIX, or Solaris Operating Systems, experience with monitoring and management of client/server internal hardware Required 3 Years
Experience working in a high-stress, 24×7, secure environment with flexibility to handle multiple issues concurrently. Required 3 Years
Knowledge and basic understanding of ITIL framework. Required 3 Years
Customer focused with excellent oral and written communication skills within a business and/or technical context. Required 3 Years

This position is responsible for supporting an Integrated 24×7 Enterprise Incident Management Center. Shift work will be required. The DIT IMC monitors and reacts to events for services provided by NCDIT to other state agencies and to the public. Supported services include Network, Network Security, Mainframe, Server Hosting, Voice, Data Center, and enterprise applications. The candidate will be responsible for the monitoring, identification, initial analysis and resolution of issues related to any of these services following established procedures.

Utilizing all available tools, candidate will be required to access equipment for troubleshooting hardware, software, and configuration issues. Hardware will include network hardware such as routers and switches. Also, Windows, Linux, AIX, and Solaris servers, IBM zOS distributed mainframe servers, and VoIP Call Processing systems. CA monitoring tools such as Spectrum and SOI, and an ITSM compliant ticket management system will also be utilized. These tools will be used to diagnose network issues, failed systems, disk space issues, diagnose server OS issues, and data center physical health. You will be required to support Mainframe with regards to key commands, applications, JCL, job abends and the scheduling and monitoring of ZEKE jobs to their completion and know how to handle failures if and when they occur.

This position also requires collaboration between two physical sites but one virtual IMC and to maintain a daily shift log of events that happen on the shift and maintain the daily NetBackup status to hand off to the next shift. All work will be done in accordance to established ITIL standards.

Knowledge, Skills, and Abilities (Required) and Management Preferences (optional).
Describe any specialized skills/competencies required for the job. Focus on skills and avoid describing preferences with years of experience. Licensures and certifications can be listed as preferences. The minimum training and experience uses years of experience and is established by OSHR. You may add additional requirements to this area. By doing so you will not receive applicants that do not meet these additional requirements. Do not add education requirements here. We will add the state’s required education and experience.

• Knowledge and experience in one or more of the following areas:
• Mainframe operations including the use of administration tools such as ZEKE, CA Autopoint, CA OPS/MVS Automation, and JCL to manage job control.
• Networking to include monitoring and management of routers, firewalls, and switches. This includes troubleshooting and working with service providers to resolve circuit issues and a basic understanding of IP routing principles.
• Windows server OS (2008, 2012) Linux, AIX, or Solaris Operating Systems, experience with monitoring and management of client/server internal hardware and software issues in a large computing environment.
• Experience working in a high-stress, 24×7, secure environment with flexibility to handle multiple issues concurrently.
• Knowledge and basic understanding of ITIL framework.
• Willing to work alternate shift schedules including nights, weekends, and potentially 12 hour rotations is required.
• Strong customer service skill is a requirement.

Management Preferences
Knowledge and experience in any of these areas would be desirable.
• Experience with enterprise monitoring tools such as CA Spectrum, CA SOI, Solarwinds, and network analysis tools such as NetFlow, HPNA, VitalSuite, Spectrum, and other Web-based monitoring tools.
• Knowledgeable on network routing protocols, Ethernet protocols, TCP/IP, MPLS, OSPF, BGP, DSL, Metro Ethernet, Layer 2/Layer 3 switching required.
• Understanding of TCP/IP, IP Subnetting, DNS, and DHCP.
• Understanding of administrative level experience with Windows servers and progressive knowledge of computer system hardware setup and troubleshooting skills.
• Experience supporting a large scale, multiple LPAR, mainframe environment including IPL’s, and CICS support.
• Understanding of ITIL processes including Incident Management, Change Management, and Problem Management.
• ITIL Foundation certification a plus.

NC_Resume_Template-AE-613963.docx

Windows Admin with IIS, .Net/VB.net application deployment, Infrastructure Architecture, Performance testing, WPF, SSIS, BIDS, web services, WSDL, UDDI and FTP/SFTP/FTPS experience

Job ID: NC-604619 (98791119)

Windows Admin with IIS, .Net/VB.net application deployment, Infrastructure Architecture, Performance testing, WPF, SSIS, BIDS, web services, WSDL, UDDI and FTP/SFTP/FTPS experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/3)

Skill Required / Desired Amount of Experience
IIS Required 7 Years
WPF Browser Application Required 7 Years
SQL Server Required 7 Years
SQL Server Integration Services and related tools Required 7 Years
VB.NET Required 7 Years
Business Intelligence Developments Studio (BIDS) Required 7 Years
Ability to understand technical architecture and be able to work with infrastructure teams Required 7 Years
Performance testing tools Desired 3 Years
Web Services, WSDL, UDDI, XML Required 7 Years
Visual Studio Desired 3 Years
Windows Operating System Required 7 Years
SDLC Processes Required 7 Years
FTP/SFTP/FTPS Required 7 Years

DHHS is seeking a Technical Specialist to support the WIC – Crossroads system and provide technical assistance to the performance/load testing.
Duties and responsibilities include but are not limited to:
• Providing technical leadership
• Providing senior level expertise and guidance for technical needs
• Be able to independently learn, analyze and resolve issues.
• Assistance with Validation of architecture design and security architecture as needed
• Providing technical assistance in setup and issues related to performance testing
• Assist team developers with technical questions and assistance as needed
• Providing technical input as needed to the IT manager
• Reporting statuses to the Crossroads IT Manager
• Adhering to DHHS policies and procedures.

Knowledge, Skills, and Abilities Requirements:
Required:
• Minimum of five (5) years’ experience programming and design of web based distributed systems Experience with VB.NET, WPF Browser Application, Microsoft Enterprise Application Blocks, HMTL, HTTP, XML, SOAP, WSDL, UDDI, Web Services, Visual studio, Windows Operating Systems
• Experience with SQL Server, SQL Server Integration Services and related tools
• Experience with tools related to Performance testing
• Subject matter expertise to identify and translate system requirements into technical architecture and infrastructure requirements
• Subject matter expertise for reviews of technical procedures and documentation including disaster recovery plans, performance testing plans, security plans, detailed design and testing documents
• Experience with the development and support of technical solutions for supporting business processes Strong problem solving and analytical skills and a self-starter
• Ability to convey clearly verbal or written information to individuals or groups
• Ability to Work well with the team

NC_Resume_Template-NW-604619.docx

Healthcare/Integration PM with change maanagement, CMS, Medicaid, MS Project, Access, Adobe, incident/release management, RFP drafting and system integration experience

Job ID: NC-606616 (97991115)

Healthcare/Integration PM with change maanagement, CMS, Medicaid, MS Project, Access, Adobe, incident/release management, RFP drafting and system integration experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Knowledge of Enterprise IT Systems, system integration principles, and associated change management best practices. Required 5 Years
Ability to provide project management support and manage the day-to-day vendor and contract activities to ensure desired outcomes Highly desired 5 Years
Has an understanding of CMS’ Seven Standards and Conditions and the Medicaid program Highly desired 7 Years
Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 5 Years
Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Highly desired 7 Years
Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years
Extensive knowledge of test management principles and best practices Required 5 Years

The Integration Project Manager (IPM) will be responsible for ensuring that the impact of new or upgraded IT systems is effectively managed to support the delivery of desired business and technology outcomes. The role will work with the business change and process improvement teams to support and guide them through the required steps. The IPM will oversee system integration efforts and monitor associated impacts. The IPM will articulate the way changes affect the users on a day-to-day basis and ensure that thorough testing of systems and scenarios occurs by all vendors. This role will also support the federal certification exercise and associated planning processes. ITSM knowledge as it relates to IT Operations incident, change, and release management in a multi-vendor matrixed resource environment is paramount.

This resource may interface with Division Leadership and DHHS Subject Matter Experts (SME) as required to complete the work. This role is focused on managing and monitoring integration efforts and compliance. Participation in drafting procurement documentation, Request for Proposals (RFPs) is key aspect. Interface with business stakeholders will occur daily.

NC_Resume_Template-NW-606616.doc

Healthcare PM (PMP) with MS Project, Waterfall/Agile and infrastructure/architecture experience

Job ID: NC-602057 (98591025)

Healthcare PM (PMP) with MS Project, Waterfall/Agile and infrastructure/architecture experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/4)

Skill Required / Desired Amount of Experience
Project management experience, preferably with large, complex automation implementation efforts. Required 7 Years
Demonstrated Project Management experience on system deployments with multiple clients. Required 7 Years
Proven track record of delivering IT projects within budget, scope and schedule. Required 7 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability. Required 7 Years
Hands on experience managing project risk, cost, schedule, quality, testing, and communications. Required 7 Years
Strong leadership, organizational, interpersonal and time management skills. Required
Demonstrated presentation and training skills. Required
Demonstrated experience presenting information related to projects, both orally and written, in front of “c-level” management. Required 3 Years
Solid work experience with project management tools (e.g. Microsoft Project). Required 7 Years
Experience with MS Office. Required 7 Years
Demonstrated experience with both Waterfall and Agile Projects. Required 5 Years
Experience implementing a healthcare-related information system would be an added plus. Highly desired 5 Years
Demonstrated experience with procurement process for large IT systems. Required 8 Years
Demonstrate technical architecture/infrastructure knowledge and experience, including multiple hardware platforms and operating systems. Required 8 Years
Project Management Certification (PMP). Required 3 Years

This lead project management role will work with the selected COTS vendor to complete implementation of a healthcare-related information system. This position will manage the day to day activities for the project and complete all input to the State Project Management (Touchdown) system. Responsibilities include, but are not limited to: managing and authoring required project management artifacts following the practices and guidelines from the PMI’s PMBOK and the States Methodology, managing the detailed project budget, requirements definitions, monitoring expenditures, developing and maintaining all required State CIO project documentation, serving as an IT management liaison to the business client, leading and performing hands on analysis of the business and technical environments, supervising implementation activities, ensuring that project plans and schedules are established and maintained, ensuring that deliverables are completed timely and accurately, supervising staff (State and contractual staff), conducting formal presentations, coordinating with all project stakeholders and ensuring that appropriate project controls are instituted. The selected candidate must be a results oriented individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management, negotiation, communication and problem solving skills. This position will be responsible for working with senior level business executives, IT personnel, and business program resources to execute project requirements and manage stakeholder expectations.

NC_Resume_Template-NW-602057.doc

Public Sector/DMV PM with RFP/SOW and legislation experience

Job ID: NC-608920 (98591023)

Public Sector/DMV PM with RFP/SOW and legislation experience

Location: Raleigh NC (DOT)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience in senior project management to include oversight of more than one (1) complex project at a time Required 7 Years
In-depth knowledge of IT technologies, architecture, operations and system, software development lifecycles Required 7 Years
Experience in the development and evaluation of procurement documents to include IFB, RFQ, RFI, RFP and SOW to include negotiation Required 7 Years
Experience and demonstration of excellent verbal and written communication skills for team, vendor and stakeholder management Required 7 Years
Experience and demonstrated ability to manage scope, schedule, time, quality and risk; knowledge and practice of methods to manage and mitigate these Required 7 Years
Experience working in a large, complex government agency using a matrixed staffing model Highly desired 7 Years
Prior DMV project management work, and in particular, implementation of legislative mandates Highly desired 5 Years

Expected Skills: Able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Must have experience managing more than one(1) project simultaneously. Prior government experience is highly desired.

Description (including, but not limited to):
1. Responsibility for the successful completion of end to end project work, including all work products
2. Oversight of projects comprised of multiple deliverables, including delegation and coordination of tasks
3. Responsibility for creation and management of the integrated project plan, execution of the project plan, project status, meetings, scope changes, risk and issue tracking/mitigation, coordination across project teams, etc.
4. Negotiations internal and external to the project teams
5. Managing scope, resources, timelines, budget, quality, risks, communication, and procurements to meet the goals of the State
6. Demonstrated experience managing extensive changes to existing functionality or the implementation of new applications and/or technology

NC_Resume_Template-AE-608920.docx

Junior Network Engineer with BGP, OSPF, EIGRP, STP, HSRP, VTP, firewalls/routers/switches/load balancers, SolarWinds/Nagios/Cacti, ACL, IDS/IPS and cloud experience

Job ID: NC-608887 (94091018)

Junior Network Engineer with BGP, OSPF, EIGRP, STP, HSRP, VTP, firewalls/routers/switches/load balancers, SolarWinds/Nagios/Cacti, ACL, IDS/IPS and cloud experience

Location: Raleigh NC (DOR)
Duration: 12 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Hands on networking experience (routing and switching) Required 2 Years
Experience with networking protocols (e.g., BGP, OSPF, EIGRP, STP, HSRP, VTP, etc. Required 2 Years
Direct experience required in the management and administration of network infrastructure – firewalls, routers, switches, load balancers, etc. Required 2 Years
Strong knowledge of TCP/IP required Required 2 Years
Experience with the use and implementation of enterprise monitoring and management software, such as SolarWinds, Nagios, Cacti, etc. Required 2 Years
Candidate must have extensive experience working in structured change management processes for highly available networks. Required 2 Years
Firewall/security experience (e.g., access control list (ACL) management, secure remote access, IDS/IPS, etc.) Required 2 Years
Experience in network traffic analysis and network-level forensics based on log events and packet capture data Required 2 Years
Experience in load balancer configuration, troubleshooting and resolution. Required 2 Years
Experience on public/private clouds Required 2 Years

The North Carolina Department of Revenue has a need for a Junior Network Engineer. This position will be responsible for daily network operations and firewall changes, possibly involving external vendors and multiple business areas.

The Junior Network Engineer will:
• 2+ years of hands on networking experience (routing and switching) is required
• Team player: Will be working closely with 3-5 other people on a 24x7x365 basis
• Create/maintain/improve network support documentation and processes
• Recommend and perform upgrades on systems to ensure uptime
• Ability to participate in an on-call rotation
• Contribute to planning, testing and responding to Business Continuity and Disaster Recovery events
• Ensure the infrastructure is properly monitored within set thresholds and that alerts regarding network outages are addressed in a timely manner
• Troubleshoot and repair network-related problems, system failures, switching/routing, etc.
• Identify/diagnose network configuration and/or performance irregularities. Develop procedures to respond to these irregularities in a timely manner
• Provide timely issue resolutions by evaluating, tracking, escalating, managing of all requests/problems reported
• Drive project work to completion

Knowledge, Skills and Abilities / Competencies desired:
• 1-3 years’ experience with networking protocols (e.g., BGP, OSPF, EIGRP, STP, HSRP, VTP, etc.
• 1-3 years direct experience required in the management and administration of network infrastructure – firewalls, routers, switches, load balancers, etc. – in a high-availability infrastructure on a 24x7x365 basis
• Strong knowledge of TCP/IP required
• Experience with the use and implementation of enterprise monitoring and management software, such as SolarWinds, Nagios, Cacti, etc.
• Candidate must have extensive experience working in structured change management processes for highly available networks.
• Firewall/security experience (e.g., access control list (ACL) management, secure remote access, IDS/IPS, etc.)
• Experience in network traffic analysis and network-level forensics based on log events and packet capture data
• Excellent written and oral communication skills
• Strong interpersonal and relationship-building skills, conducive to team development
• Experience in load balancer configuration, troubleshooting and resolution.
• Experience on public/private clouds is a plus
• Formal hardware training and/or certifications from one or more of the following vendors: Cisco Systems (CCNA, CCNP), Juniper Networks (JNCIA, JNCIS), Citrix, F5 Networks

Soft Skills & Non-Technical Qualities:
• Ability to work independently and stay motivated
• Good interpersonal skills
• Good time management skills
• Strong organizational skills
• Ability to multi-task and prioritize
• Strong Problem Solving Abilities

NC_Resume_Template-AE-608887.docx

.Net Web/UI Developer with C#, responsive design, MVC, HTML5/CSS3, Angular, bootstrap, Kendo UI, JSON, RESTful, GIT, Azure Devops/TFS, Entity and SQL experience

Job ID: NC-608197 (98791016)

.Net Web/UI Developer with C#, responsive design, MVC, HTML5/CSS3, Angular, bootstrap, Kendo UI, JSON, RESTful, GIT, Azure Devops/TFS, Entity and SQL experience

Location: Raleigh NC (NCSBE)
Duration: 12 months
Interview: In-person ONLY
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience in Front End Development by developing responsive website UI design to handle users of different devices and browsers Required 5 Years
Experience in C# Required 5 Years
Experience with the MVC Framework Required 5 Years
Experience with JavaScript Required 5 Years
Experience with HTML5 Required 5 Years
Experience with CSS3 Required 5 Years
Experience with Angular Required 5 Years
Experience with bootstrap Required 5 Years
Experience with Kendo UI Required 5 Years
Experience working with JSON objects and communicating via RESTful webservices Required 5 Years
Experience with creating automated testing both unit testing and UI testing Highly desired 1 Years
Experience with .net core Highly desired 1 Years
Experience with GIT Highly desired 1 Years
Experience with Azure Devops (Formally TFS) Highly desired 1 Years
Experience with Entity Framework and SQL Highly desired 1 Years

The State Board of Elections is the statewide agency that administers elections, enforces campaign finance requirements, and conducts associated investigations. The State Board ensures uniform implementation of North Carolina’s election laws and appoints members serving on local boards of elections in each county. The Board is composed of five individuals appointed by the Governor from lists of nominees submitted by the chairs of the two political parties having the highest number of registered affiliates. Agency staff are civil servants, not political hires, and the agency values its history of bipartisan and independent administration.

.Net Application Developer will be part of a team to implement a software solution. The applicant must have good written and spoken communication skills, be able to work within a team and independently, follow guidelines and standards as set forth by agency IT, and ensure technical quality of deliverables.

Application Software Maintenance:
Fulfills resolution of software issues as documented in a software change management tool. Includes: developing the solution, functional testing, beta testing as required, and writing a test scenario. Assures work is safeguarded, well documented, and ready to deploy, via the software change management tool. Acquires technical assistance from group leader in developing solution to assure quality of work and adherence to intradepartmental coding standards. Fulfills responsibilities for ad Hoc software resolution of field issues (identified by bug/incident tracking application); this may include release of software patch, data cleanup, and/or coordinating with the infrastructure side of IT for hardware/network issues.

Application Software Research:
Provide research by investigating, testing and implementing new software development technologies that could benefit the team.

Application Software Documentation:
Provides documentation of applications (screenshots and architecture) to complement the existing collection and insure it is kept up to date. Provides software technical documentation as needed.

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

• At least 5 years of experience in software development
• Experience in Front End Development by developing responsive website UI design to handle users of different devices and browsers
• Experience in C#
• Experience with the MVC Framework
• Experience in the following skills:
o JavaScript,
o HTML5,
o CSS3,
o Angular,
o bootstrap
o Kendo UI
• Experience working with JSON objects and communicating via RESTful webservices
• Strong familiarity with object-oriented systems and enterprise design patterns.
• Demonstrated knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, code reviews, source control management, testing and operational excellence
• [Preferred] Experience with creating automated testing both unit testing and UI testing
• [Preferred] Experience with .net core
• [Preferred] Experience with Entity Framework and SQL
• [Preferred] Experience with GIT
• [Preferred] Experience with Azure Devops (Formally TFS)

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, math, or Engineering or related technical degree from an appropriately accredited institution and one year of experience in business application consulting or development; or Bachelor’s degree and some computer coursework from an appropriately accredited institution and two years of experience in business application consulting or development; or Associate’s degree in Computer Programming from an appropriately accredited institution and two years of experience in application consulting or development; or an equivalent combination of education and experience.

NC_Resume_Template-AE-608197.docx

Healthcare BA/Systems Integration Analyst/PM with data analytics, MS Project, Access/Visio, Adobe, MITA and IT Service Management (ITSM)/ServiceNow experience

Job ID: NC-607343 (96191015)

Healthcare BA/Systems Integration Analyst/PM with data analytics, MS Project, Access/Visio, Adobe, MITA and IT Service Management (ITSM)/ServiceNow experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Knowledge of enterprise IT systems, networks, and system interfaces Required 5 Years
Ability to manage multiple projects/priorities and function in a fast-paced constantly changing, deadline driven environment Required 5 Years
Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, Adobe software etc. Required 5 Years
Prior experience work with data analytics and programming Highly desired 5 Years
Experience in IT system problem determination, resolution Required 4 Years
Understanding of Software Development Lifecycle (SDLC) concepts and process Highly desired 2 Years
Knowledge of and experience with IT Service Management best practices and principles Highly desired 4 Years

The Systems Integration Analyst (SIA) provides multi-vendor systems implementation support for deployment and integration efforts of enterprise IT systems supporting Medicaid IT Operations. The SIA works under the direction of the System Integration Engineer (SIE) who is the technical resource to address problems of systems integration and compatibility across multiple platforms. The SIA supports the SIE and the lead Project Manager (PM) in conducting business reviews, documenting current systems, and developing recommendations of how to proceed with integration of applications. The SIA contributes to the planning, implementation and operations of the enterprise system. The SIA is directly responsible for various components of IT Service Management (ITSM) inclusive of incident, change, and release management due diligence activities. Other duties will be assigned by management. The successful candidate will have a good understanding of SDLC, software applications, system integration, and the ability to manage priorities with varying levels of complexity.

Knowledge, Skills and Abilities / Competencies
• Understanding of IT processes such as, applications development, testing, deployment, operations, documentation, standards, and best practices
• Understanding of MITA
• Understanding of ITSM processes
• In-Depth ability to solve problems and rapidly grasp technology concepts
•Knowledge of applicable business information systems, business system analysis techniques and testing methodologies.

Additional duties for this role will require the ability to:
•Identify and document business processes and data flows
•Conduct detailed analysis between the business requirements
•Document detailed business requirements related to the business processes and tracking requirements traceability
•Document the gap analysis, and assist with development of project artifacts including test plans.
•Developing test scenarios and test cases and execution of user acceptance testing
•Utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
•Utilize ITSM tools and software such as JIRA, HP ALM, and Service Now

NC_Resume_Template-NW-607343.doc

Business Analyst with training material development, SharePoint, Content Management, Visio, BPR and PM experience

Job ID: NC-608075 (96191006)

Business Analyst with training material development, SharePoint, Content Management, Visio, BPR and PM experience

Location: Raleigh NC (NCDOT)
Duration: 8 months
Interview: In-person or webcam
Positions: 1 (1/2)

• Business process analysis, requirements development, training material development and documentation Required 7 Years
• Working knowledge of Microsoft SharePoint Required 3 Years
• Strong analytical and conceptual skills Required 7 Years
• Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users Required 7 Years
• Excellent organizational and presentation skills Required 7 Years
• Working knowledge of Content Management process and industry best practices Required 3 Years
• Microsoft Suite experience (e.g, Word, Excel, PowerPoint, Visio) Required 7 Years
• Proven experience analyzing program requirements made up of multiple projects Required 7 Years
• Proven experience evaluating business processes and re-engineering Required 7 Years
• Proven experience developing and delivering business process training Required 7 Years
• Proven experience writing clear and concise technical and user documentation Required 7 Years
• Working knowledge of application development life cycle Required 3 Years
• Experience with MicroSoft SharePoint as a designer Highly desired 3 Years
• Project management experience Desired 3 Years

The North Carolina Department of Information Technology (NCDIT) – Transportation is seeking an Expert Level Business Analyst contractor for an approximately 12 month engagement for the Department’s DMV systems. The Business Analyst will be responsible for development of business requirements, and for the development and delivery of business process and IT application training materials. This individual will be knowledgeable in all aspects of business analysis and have a basic understanding of project management and the system development life cycle. This individual must have proven contributor level experience with Microsoft SharePoint. The Business Analyst will work closely with NCDIT’s IT Manager in assisting with solution documentation and project management tools to meet State IT requirements.
• Analyze, define, and document requirements for data, workflow and business processes
• Document the program and project deliverables as assigned
• Coordinate with clients to re-engineer business processes
• Design SharePoint and web based content management deliverables as required to support the re-engineered business processes
• Develop and deliver training materials for changed business processes and IT applications
• Provide limited support for new processes during implementation
• Analyze and estimate feasibility and compatibility with other programs and projects
• Provide coordination and leadership for other project team members as needed
• Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
• Provide quality control for program and project deliverables
• Provide operational support for clients and the IT applications that support their business processes

NC_Resume_Template-AE-608075.docx

Financial BA with employee benefits, QA/testing, legal statutes analysis and rules experience

Job ID: NC-605342 (96291003)

Financial BA with employee benefits, QA/testing, legal statutes analysis and rules experience

Location: Raleigh NC (DST)
Duration: 12 months
Interview: In-person or webcam
Positions: 1 (1/2)
Sample work: sample BA/QA docs to be submitted along with resume

Skill Required / Desired Amount of Experience
Previous Experience as a Business Analyst for technical solutions Required 7 Years
leading/conducting requirement solicitation and analysis sessions involving 10+ people incl. management, business users, subject matter experts, & IT Required 7 Years
multiple forms of requirement gathering incl. doc analysis, analysis of legal statutes and admin code, group discussions, one-on-one and observation. Required 7 Years
Experience translating business requirements to software solutions Required 7 Years
Must be proficient with Microsoft Word, Excel, PowerPoint, and other productivity tools Required 7 Years
Ability to acclimate quickly to unfamiliar environments and systems Required 7 Years
motivated, self-directed individual responsible for producing assignments with little direct supervision and minimal guidance. Required 7 Years
preference given to candidates that have experience in business analysis for financial systems, specifically involving employee benefits. Highly desired 5 Years
creative in determining best practice to conduct in-depth research to ensure all bus. rules and statutes are identified and captured in requirements Required 7 Years
ability to acclimate quickly to unfamiliar environment/system and have the ability to get along well with diverse personalities Required 7 Years
experience in the development of testing scenarios, the creation of testing scripts, and assisting end-users in the execution of testing scripts Required 7 Years
Possess strong communication, organizational, and interpersonal skills Required 7 Years

The Department of the State Treasurer is seeking a candidate to perform business analyst responsibilities of collecting, analyzing and documenting business requirements to build the State and Local Government online Portal system, LOGOS.

Business Analyst duties include:
• In-depth research to uncover all business rules and statutes to develop complete accurate requirements
• Ability to identify omissions and errors in requirements
• Ability to exercise creative and critical thinking in evaluating complex situations and developing solutions while taking into account the limitations and capabilities of the system
• Coordinate, participate and lead use case development and requirements gathering
• Ability to create functional requirements in use cases. Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs.
• Coordinate and participate in design discussions/reviews to ensure design meets requirements and business needs
• Coordinate, participate and develop test case scenarios
• Participate in training development
• Liaison between business and development team

LOGOS is the online portal the State and Local Government Division of the Department of State Treasurer uses to administer the statutory requirements of counties and municipalities as designated by General Assembly of North Carolina. Due to ongoing operational activities, subject matter experts will not be dedicated to the requirement development process and the candidate will be responsible for scheduling and coordination of requirement solicitation activities.

Specific Skills and Attributes
• The candidate is required to have experience in leading and conducting requirement solicitation and analysis sessions involving 10+ people involving management, business users, subject matter experts, and IT specialists.
• The candidate is required to have experience in multiple forms of requirement gathering including document analysis, analysis of legal statutes and administrative code, group discussion sessions, one-on-one interviews, and observation of activity.
• The candidate is preferred to have experience in business analysis for financial systems, specifically involving employee benefits.
• The candidate is required to be a motivated, self-directed individual responsible for producing assignments will little direct supervision and minimal guidance.
• The candidate is required to have experience in the development of testing scenarios, the creation of testing scripts, and assisting end-users in the execution of testing scripts.
• The candidate is required to be proficient with Microsoft Word, Excel, PowerPoint and other productivity tools.
• The candidate is required to be creative in determining best practice to conduct in-depth research to ensure all business rules and statutes are identified and captured in the requirements
• The candidate is required to have excellent verbal and written communication, organizational and interpersonal skills
• The candidate is required to have the ability to acclimate quickly to unfamiliar environment/system and have the ability to get along well with diverse personalities
• The candidate is required to have experience translating business requirements to software solutions.
• The candidate is required to have previous experience as a business analyst for technical solutions.

Other Requirements
Where possible, submissions of samples of previous work such as documented requirements or test scripts should be submitted with each candidate. Preference will be given to candidates with samples of work.

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