Infrastructure/telephony PM (PMP must) with ITIL and vendor management projects experience

Job ID: NC-579794 (98591029)

Infrastructure/telephony PM (PMP must) with ITIL and vendor management projects experience

Location: 401 N. Wilmington Street, Raleigh, NC (NCDOR)
Duration: 12 months
Interview: Either Webcam Interview or In Person

Skill Required / Desired Amount of Experience
Proven experience in delivering projects on-time, within budget, as designed, that meet the customer requirements Required 5 Years
Demonstrated understanding of the Project Management Knowledge Areas of the PMBOK®, PMI’s Project Management Standard, PM tools and templates. Required 5 Years
Knowledge of Information Technology Infrastructure Library (ITIL) methodologies Highly desired 5 Years
Well versed in delivery of IT projects from requirements, through design, build, test and train. Required 5 Years
Work closely with the Project Sponsor(s) and Governance Committees to facilitate decisions necessary for project delivery Required 5 Years
Develop and maintain project documentation including status reports and schedules/timelines and various detailed plans Required 5 Years
Resolve political, resource, budgeting, change, and legal issues affecting the project. Required 5 Years
Oversee vendor relations and procurement related to the project Required 5 Years
PMP certification REQUIRED Required
Experience managing Telephony projects. Highly desired

The North Carolina Department of Revenue has a need for an experienced IT Project Manager. This position will be responsible for managing multiple medium to large projects, possibly involving external vendors and multiple business areas.

The Project Manager will:
• Manage technology projects (including procurement, resource acquisition, budgeting; developing, monitoring and controlling schedules; identifying and resolving issues and risks; and communicating status to stakeholders)
• Translate generalized customer business goals and objectives into concrete strategy and tactical plans.
• Work effectively with internal and external clients, third party vendors, and senior management in accomplishing project objectives.
• Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.
• Work closely with the Project Sponsor(s) and Governance Committees to facilitate decisions necessary for project delivery
• Develop and maintain project documentation including status reports and schedules/timelines and various detailed plans for Communication, Risk Management, Deployment and others as required.
• Resolve political, resource, budgeting, change, and legal issues affecting the project.
• Oversee change requests associated with the project.
• Oversee vendor relations and procurement related to the project
• Drive project work to completion

Knowledge, Skills and Abilities / Competencies desired:
– Proven experience in delivering projects on-time, within budget, as designed, that meet the customer requirements.
– Demonstrated understanding of the Project Management Knowledge Areas of the PMBOK®, PMI’s Project Management Standard, PM tools and templates. PMP certification is required.
– Knowledge of Information Technology Infrastructure Library (ITIL) methodologies is preferred.
-Well versed in delivery of IT projects from requirements, through design, build, test and train.
– Leadership on complex projects. Well-developed facilitation skills are required.
– Consultative services that support the project team, sponsors and other stakeholders on the strategies for moving project forward.
– Demonstrated ability to work with the customer to build a trusted advisor relationship by applying expertise and knowledge to achieve sustainable results in an ethical manner.
– Proficiency with Microsoft Project, Word, Excel, and PowerPoint

Preferences
Experience with Telephony (Avaya/Genesis), Print services and general software development projects is preferred.

E-RTR-579794 – epchelp.doc

NC_Resume_Template-579794.doc

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