Lead Business Analyst with FDD, BPMN, flow diagrams, Visio, BPMN, CRM, agile and election system experience

Job ID: NC-583148 (96290114)

Lead Business Analyst with FDD, BPMN, flow diagrams, Visio, BPMN, CRM, agile and election system experience

Location: Raleigh NC (NCSBE)
Duration: 12 months
Interview: In-person
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Experience gathering and documenting business requirements Required 10 Years
Experience in writing detailed Business Requirements and Functional Design documentation Required 5 Years
Experience working directly with senior stakeholders to determine improved business solutions Required 5 Years
Experience working with cross functional teams Required 5 Years
Experience creating process flow diagrams Required 5 Years
Experience using Visio to create BPMN diagrams Required 2 Years
Experience of Election Systems Experience Desired 2 Years
Experience serving as the Lead Business Analyst on combined team of analysts and developers Desired 2 Years
Strong understanding of the CRM Platform and its functional modules Desired 2 Years
Knowledge of Agile methodologies Desired 2 Years

**Interviews for this position will include a half day, in person group interview. Please make sure all candidates submitted for this position are available for the duration of the half day interview onsite.

This position will support the NC State Board of Elections’ (NCSBE) requirement to fully modernize and replace current systems such as the Statewide Election Information Management System (SEIMS), Campaign Finance, Ethics, and Lobbying public facing and staff facing systems This will be accomplished by leveraging the state’s existing use of Microsoft 365 and Microsoft’s cloud solutions. The new applications will replace legacy capabilities and also automate manual business processes for major components

The Senior Business Analyst will act as a consultant to:
• Elicit and document business needs by using a combination of document artifacts and verbal and diagrammatic input from business subject matter experts. These business experts may be unfamiliar with BPMN.
• Assess the current state of a business process and identify attributes that can be improved
• Identify and document use cases or usage scenarios
• Identify process and information dependencies and conduct impact analysis
• Advise IT and business stakeholders on pros and cons for different solutions
• Gain consensus between stakeholders for new processes
• Produce BPMN process flow diagrams using MS Visio
• Produce business requirement and user story documentation using MS Word and Excel
• Perform other duties as assigned to complete project tasks and requirements

RESPONSIBILITIES:
• Creating documentation that reflects business expert input and is suitable for use by developers
• Gathering, refining and documenting detailed business requirements
• Documenting ‘as is’ and ‘to be’ business process flows
• Business Rules, Functional Requirement, Process Flow, Use Case, and User Story documentation
• Defining Acceptance Criteria for each requirement
• Ability to review Functional Design to ensure it meets requirements
• Leading and mentoring less experienced business analysts
• Facilitate and accelerate the interpretation of business stakeholder input into developer ready documentation

REQUIREMENTS:
• Minimum 10 years’ experience gathering and documenting business requirements (mandatory)
• Minimum 5 years’ experience in writing detailed Business Requirements and Functional Design documentation (mandatory)
• Minimum 5 years’ experience working directly with senior stakeholders to determine improved business solutions (mandatory)
• Minimum 5 years’ experience working with cross functional teams (mandatory)
• Minimum 5 years’ experience creating process flow diagrams (mandatory)
• Minimum 2 years’ experience using Visio to create BPMN diagrams (mandatory)
• Good knowledge of business processes (mandatory)
• Ability to work independently as well as collaboratively (mandatory)
• Strong analytical skills (mandatory)
• Excellent verbal and written communication skills (mandatory)
• Minimum 2 years’ experience of Election Systems Experience (desired)
• Experience serving as the Lead Business Analyst on combined team of analysts and developers (desired)
• Strong understanding of the CRM Platform and its functional modules (desired)
• Delivering and leading end user training sessions (desired)
• Microsoft Dynamics CRM Certification (desired)
• Knowledge of Agile methodologies (SCRUM) (desired)

EDUCATION:
• BSc in Business, Engineering, Computer Science or related field, or commensurate experience

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E-RTR-epchelp-583148.doc

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