(919) 766-0097 contact@epchelp.com

Job ID: EPC-NC-480296 (94791202)

Technical Writer with MS Office/Visio/SharePoint, user/system manuals, system specs and government experience

Location: 301 N. Wilmington St. Raleigh NC (DPI)
Duration: 6 months
Interview: In-person

Skill Required / Desired Amount of Experience
Capable of expressing thoughts, concepts and technological situations to a non-technical reader in concise, succinct and clear language. Required 5 Years
Proven web content development experience (written content, not programming). Required 3 Years
Ability to deliver – System Manual, User Manual and System Specifications and other documents as needed. Required 5 Years
Proficiency with MS Office products such as Word, Excel and SharePoint. Required 3 Years
Proficiency with MS Visio and PowerPoint. Highly desired 2 Years
Preference: English degree with technology understanding. Desired
Preference: Education and/or government experience. Nice to have

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage complex work efforts; may have advanced education; may have deep industry experience.

Description (including, but not limited to):
1. Translating technical information into clear, concise documents to be used by technical and non-technical personnel
2. Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures
3. Editing of special reports or any other deliverables and documents

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Project-specific Requirements

Required Skills – Must enjoy writing and be capable of expressing thoughts, concepts and technological situations to a non-technical reader in concise, succinct and clear language. Proven web content development experience. Ability to deliver – System Manual, User Manual and System Specifications and other documents as needed. Proficiency with MS Office products such as Word, Excel and SharePoint.

Preference: Proficiency with MS Visio and PowerPoint. English degree with technology understanding. Education and/or government experience.

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